Dialer Wrap-Up Check

Live. Post-call wrap-up check: agents stuck past the auto-release timer, real-party calls with no outcome, missing amounts or follow-up times, duplicate or late outcomes, lost notes, and follow-ups that stay human.

For dialers with a post-call wrap-up / disposition step: send ended-call wrap-up rows (agent, call id, end time, whether a real party was reached, the outcome and when it was saved, payment amount, follow-up time, whether in-call and wrap-up notes exist, the agent's current status, whether return to automation was requested) and get, per row, ok / wait / release / fix / hold with the reason: agents still in wrap-up past the auto-release timer go back to ready, real-party calls with no outcome are flagged, payments need an amount and promises / callbacks a sensible follow-up time, duplicate, early or late outcomes may sit on the wrong call, in-call notes lost when the consumer hangs up first are carried over, and disputes, wrong numbers and third parties get their follow-up and stay in human follow-up. Plus per-agent outcome capture and average wrap time. No phone numbers, names or note text taken. Nothing stored.

Price: $0.001 per record after 1,000 free per month.

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