Dialer Inbound IVR Review Check

Live. Inbound IVR / voice bot call review: callers lost at Not Found dead ends, no transfer or agent offer, confirmed callers not transferred, node loops, ignored replies, long silence and spam, plus funnel, trouble nodes and a fix list.

For collection teams running an inbound voice bot or IVR: send inbound call rows (call id, a hashed caller ref, pathway id, seconds, whether the account lookup found them and whether a name lookup was tried, identity confirmed, outcome, who ended the call, whether an agent was offered, the node path, blocked replies and where, longest silence, spam) and get, per call, ok / review / lost with the reasons: Not Found dead ends with no transfer, no name-lookup fallback, no agent offered, confirmed callers never transferred, node loops and bounces, replies ignored, long silences, zero-second calls, missing pathway and spam. Plus the funnel (found, confirmed, transferred vs your target transfer rate), trouble nodes, repeat callers who were lost, and a P0-P3 fix list. Takes a hashed caller ref, never a phone number; no transcripts or names. Nothing stored.

Price: $0.001 per record after 1,000 free per month.

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