Dialer Inbound Answer Check

Live. Dialer inbound answer check: the true connect rate (bridged with an agent) next to the reported one, a per day inbound funnel, per call ok / review / fix for calls counted connected but never bridged, held past the hold cap with no voicemail or callback offer, failed in queue or bridged after the cap, plus the callers who reached nobody to call back.

For collection floors that take inbound calls: send the inbound call rows (internal call ref and caller ref, arrived / queued / agent rang / bridged / ended times, internal agent ref, end state completed / failed / abandoned / voicemail / callback_promised / transferred / in_progress, optional reported-connected flag from your dashboard, talk seconds and a toll-free caller flag), with optional settings (hold cap seconds, short abandon seconds, short talk seconds, redial storm ratio). Get the true connect rate (bridged with an agent / arrived) next to the reported one and how far it is overstated, a per day funnel (reached queue, agent rang, bridged, lost, failed, caught by voicemail or a callback promise, never queued, average wait and talk, redial storm days), per call ok / review / fix / exclude with reasons (counted connected but never bridged, held past the cap with no voicemail or callback offer, failed with no offer, never queued, bridged after the cap = dead-air risk, bridged with no agent, events out of order, duplicate or toll-free rows excluded) and the callers who reached nobody and were not caught, with tries and last try, to call back through your normal calling-window / DNC / frequency gates. Call / caller / agent refs only: phone numbers, names, extensions, emails and SIP addresses are refused. Nothing stored, no outside call. Operations aid only, not legal advice.

Price: $0.001 per record after 1,000 free per month.

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