Dialer Connect Speed Check

Live. Dialer connect speed check: for each answered call says ok / review / fix with the silence the consumer heard before an agent spoke, and flags calls over the 2-second connect limit, hang-ups in silence, abandons with no message, NOTSURE answers dropped, slow AMD, AMD on warm lanes, and machine or screener answers with no limited-content message, with abandon rate vs a 3% ceiling, screener breakthroughs, median / p90 silence and per agent / job / dial-mode totals.

For collection dialers with answering-machine detection (AMD): send per answered call the internal call ref, AMD verdict (human / machine / notsure / none), dial mode (economy / balanced / instant), lane (cold / warm), greeting-end, AMD-decision, agent-bridged, consumer-hangup and (screener calls) speech-detected times in ms after answer, message-played and screener-detected flags, agent ref and job ref, with optional settings (connect target, default 1 s; connect limit, default 2 s from greeting end; AMD cap, default 3 s; abandon ceiling, default 3% of live answers). Get per call ok / review / fix: live answers bridged after the limit, consumer hang-ups in silence, abandons with no message, NOTSURE answers dropped instead of sent to a human, machines sent to an agent, machine or screener answers with no limited-content message, slow AMD, AMD on warm lanes or in instant mode and verdicts before the greeting ended, plus abandon rate, within-target rate, median / p90 silence, screener breakthroughs and per agent / job / dial-mode totals. Internal refs and timings only: phone numbers, caller IDs, SIP addresses, names, emails, notes, transcripts and audio are refused before any charge. Nothing stored. Operations aid only (the 3% / 2-second figures follow the FTC safe-harbor practice as a benchmark, not legal advice).

Price: $0.001 per record after 1,000 free per month.

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