Dialer Call History Audit

Live. Dialer call-history / disposition audit: duplicate rows across personal and queue logs, missing or wrong dispositions, stuck in-progress rows, answered 0-second calls, other-day rows and missing recordings, plus clean vs naive contact rate.

For collection teams whose dialer keeps more than one call log: send call-history rows (call id, source log personal / queue, direction, status, disposition, start time, seconds, whether a recording exists; optional hashed account ref) and get, per row, ok / review / fix / exclude with the reasons: the same call counted in both logs, rows from another day or the future, unknown direction, calls stuck in progress, no disposition, answered with 0 seconds, contacts too short to count, missing recordings, a contact outcome on a no-contact call and over-long voicemails. Plus clean KPIs (counted calls, answered, voicemail, missed, inbound vs outbound, right-party contacts, contact rate) with the naive contact rate next to the clean one, and flag counts. Takes call ids and hashed refs, never phone numbers; no names. Nothing stored.

Price: $0.001 per record after 1,000 free per month.

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