Call Opener Check

Live. Check the first seconds of a collection call: who you are, who you reached, and what you may say.

Reviews the opening turns of a collection call, or an opener script, before your team uses it. The caller gives a name and, once the consumer is on the line, the company (FDCPA 1692d(6), 1692e(14)); nothing about the debt, the mini-Miranda or a collection-sounding company name is said before the right party is verified (1692c(b), Reg F 1006.6(d)); when someone else answers, the collector asks only for a good time or number to call back (1692b, 1006.10); the mini-Miranda comes before the debt is discussed, in full on the first call (1692e(11), 1006.18(e)); and there are no pretexts, false urgency, threats or false legal or government affiliation (1692e(1), (3), (4), (5), (10)). Also checks the recording disclosure in all-party-consent states and the 8 a.m. to 9 p.m. window. Returns pass, needs changes or blocked, with turn-by-turn excerpts and a compliant opener. Not legal advice.

Price: $0.002 per call after 1,000 free per month.

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